Hi, can you help me find information about my product warranty?
Of course. Could you please provide me with the product name or order number?
It's the X200 smartphone, which I purchased about three months ago.
Thank you for the information. Our products come with a 12-month warranty. Is there any issue with the smartphone that you need help with?
How can Gou optimize your customer service and sales?
Explore real-world applications of AI. Discover how Gou's platform helps leading brands scale through support automation.
Automated Support Ticket
Connects to ticket management systems via API, providing real-time updates on the ticket status, including actions taken and planned next steps.
Automated Purchase Assistance
Utilizing recommendation algorithms and real-time data analysis, Gou's chatbot provides personalized responses about products, pricing, and delivery times, guiding the customer through an optimized purchasing experience.
Lead Generation and Qualification
Uses predictive scoring algorithms to qualify prospects based on previous interactions and data segmentation, sending qualified leads to the appropriate sales representatives.
Appointment Scheduling Assistance
Accesses the team’s calendar availability through API integrations, scheduling appointments and sending automated confirmations and reminders to the customer.
Feedback Collection during Recruitment Process
Collects feedback from candidates at various stages of the recruitment process using automated surveys, and analyzes the responses to identify potential improvements.
Guided Onboarding
Guides new hires through a personalized onboarding workflow, providing them with access to necessary documents, training sessions, and company policies, while tracking their progress.
Get AI-powered customer service with all plans.
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Questions and answers
If any of your questions are not covered in this index, please contact us at support@gou.ai.
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